Privacy Policy

1. Introduction

Open Claw Consulting LLC ("we," "us," or "our") is committed to protecting the privacy of individuals and organizations who visit our website, engage our consulting services, or otherwise interact with our business. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at openclaw-manage.info (the "Site") or engage our professional services.

By accessing the Site or engaging our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or engage our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Complete our "Request an AI Audit" form or any other contact form on the Site
• Subscribe to our newsletter or marketing communications
• Engage our consulting services under a signed Statement of Work
• Communicate with us via email, telephone, or other channels

This information may include your name, corporate email address, phone number, company name, job title, company size, industry vertical, and the content of any messages you send us.

2.2 Automatically Collected Information

When you visit the Site, we may automatically collect certain information about your device and browsing activity, including:

• IP address, browser type and version, operating system
• Pages visited, time spent on pages, referring URLs
• Device identifiers and general geographic location (city/region level)

This data is collected through cookies, web beacons, and similar technologies as described in our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and fulfill your requests for consulting services
• To schedule and conduct workflow audits and implementation engagements
• To send administrative communications related to your engagement (e.g., scheduling confirmations, progress reports, invoices)
• To send marketing communications about our services, industry insights, and events (only with your consent, which you can withdraw at any time)
• To improve the functionality, performance, and content of our Site
• To analyze usage patterns and optimize our marketing efforts
• To comply with applicable legal requirements and protect our legal rights

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share information with trusted third-party service providers who perform services on our behalf, including cloud hosting, email delivery, CRM management, and analytics. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Compliance: We may disclose information when required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS 1.3) and at rest (AES-256), access controls based on the principle of least privilege, regular security assessments, and employee security training. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. For consulting engagement data, we retain records for a minimum of seven (7) years following the conclusion of the engagement to comply with applicable professional and legal obligations. Website analytics data is retained for a maximum of twenty-six (26) months.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us directly.

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information as defined under the CCPA.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Open Claw Consulting LLC
480 University Avenue, Suite 300
Palo Alto, CA 94301
Email: privacy@openclaw-manage.info
Phone: +1 (650) 812-7400